All Systems Operational

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Check our system status and planned maintenance events 24/7/365

Locations

Cloud UC Platform

Operational

SBC Layer

Operational

IQ Integration Platform

Operational

Control - Multi-Tenant Management Portal

Operational

Device Management & Provisioning Platform

Operational

Microsoft Teams

Operational

DNS Services

Operational

North American Voice & Messaging Carriers

Operational

Europe Voice & Messaging Carriers

Operational

APAC Voice & Messaging Carriers

Operational

Aux Services

Operational

External Services

Amazon Web Services

AWS Route 53

AWS S3

Azure

Bandwidth

ConnectWise

Datto / Autotask

Duo

HubSpot

MS Office365

Okta

OpenAI

Paypal

Salesforce

Status.io

Twilio

Zapier

Zendesk

Zoom

Scheduled Maintenance

US & Canada - System Version Update v20 Update 7 - March 22 - Service Impacting Planned Maintenance

Schedule

March 22, 2026 12:00AM - 8:00AM EDT
March 22, 2026 4:00AM - 12:00PM UTC

Components

SBC Layer

Locations

DP: VANCOUVER, CANADA, DP: TORONTO, CANADA, DP: DENVER, CO, DP: LOS ANGELES, CA, DP: CHICAGO, IL, DP: DALLAS, TX, DP: ASHBURN, VA

Description

We will be updating all accounts in all US & Canada -data centers to system version 20 update 7 on Sunday March 22nd from 12AM - 8AM (New York Time). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.
Toronto Infrastructure Maintenance Window - Service Impacting - March 30Planned Maintenance

Schedule

March 30, 2026 12:00AM - 7:00AM EDT
March 30, 2026 4:00AM - 11:00AM UTC

Components

Cloud UC Platform, SBC Layer

Locations

DP: TORONTO, CANADA

Description

On March 30, our data center vendor in Toronto has informed us of physical switch infrastructure maintenance that will affect all servers in the Toronto Data Cetner. This total impact window is approx 60 minutes somewhere between Midnight and 7AM (Toronto Time). During this time, you will have a brief service disruption to your account if you are on the affected systems.
Dallas SBC Physical Device Registration System Maintenance Window - Service Impacting - April 3Planned Maintenance

Schedule

April 3, 2026 6:00AM - 8:00AM EDT
April 3, 2026 10:00AM - 12:00PM UTC

Components

SBC Layer

Locations

DP: DALLAS, TX

Description

On April 3, our data center vendor in Dallas has informed us of physical switch infrastructure maintenance that will affect our Dallas Session Border Controller platform which handles remote device registration. This total impact window is approx 20 minutes somewhere between 5am-7am (Dallas Time). This wont impact anything other that physical devices that register through Dallas and all modern device templates have a redirection in place to a sister data center if the primary is not responding.
DALCLOUD05 Infrastructure Maintenance Window - Service Impacting - April 10Planned Maintenance

Schedule

April 10, 2026 6:00AM - 8:00AM EDT
April 10, 2026 10:00AM - 12:00PM UTC

Components

Cloud UC Platform

Locations

DP: DALLAS, TX

Description

On April 10, our data center vendor in Dallas has informed us of physical switch infrastructure maintenance that will affect DALCLOUD05 some of our dedicated server accounts. This total impact window is approx 20 minutes somewhere between 5am-7am (Dallas Time). During this time, you will have a brief service disruption to your account if you are on the affected systems.
DALCLOUD06, DALCLOUD07, Control Portal, 1Stream Portal - Infrastructure Maintenance - Service Impacting -April 17Planned Maintenance

Schedule

April 17, 2026 6:00AM - 8:00AM EDT
April 17, 2026 10:00AM - 12:00PM UTC

Components

Cloud UC Platform, IQ Integration Platform, Control - Multi-Tenant Management Portal

Locations

1Stream Control Portal - Central Services - North America, IQ Integration Services - North America, DP: DALLAS, TX

Description

On April 17 our data center vendor in Dallas has informed us of physical switch infrastructure maintenance that will affect DALCLOUD06, DALCLOUD07, Control Portal & 1Stream Portal for North American. This total impact window is approx 20 minutes somewhere between 5am-7am (Dallas Time). During this time, you will have a brief service disruption to your account if you are on the affected systems.