Active Incident

Updated a few seconds ago

Check our system status and planned maintenance events 24/7/365

Locations

Vancouver connectivity issueOperational

Incident Status

Operational

Components

Cloud UC Platform

Locations

DP: VANCOUVER, CANADA


May 28, 2026 10:44PM EDT
May 29, 2026 2:44AM UTC
MONITORING

We have been alerted and confirmed that our servers in Vancouver became unreachable and then reachable again. We had an earlier incident of the same type earlier today. We are already in touch with our data center vendor and will leave this as monitoring
DALCLOUD07 Cluster connectivity issue Operational

Incident Status

Operational

Components

Cloud UC Platform

Locations

DP: DALLAS, TX


May 29, 2026 3:27AM EDT
May 29, 2026 7:27AM UTC
MONITORING

All systems in Dallas back to normal. Monitoring

May 29, 2026 2:41AM EDT
May 29, 2026 6:41AM UTC
IDENTIFIED

Equipment replacement has been completed by our Dallas data center vendor. Affected accounts are starting to return back to normal.

May 28, 2026 11:08PM EDT
May 29, 2026 3:08AM UTC
IDENTIFIED

Our Dallas data center vendor confirms that a failed device needs to be replaced. We are moving forward with equipment swap.

May 28, 2026 10:49PM EDT
May 29, 2026 2:49AM UTC
INVESTIGATING

We our in touch with our data center vendor in Dallas who is investigating locally

May 28, 2026 10:40PM EDT
May 29, 2026 2:40AM UTC
INVESTIGATING

We have been alerted and confirm one of our server clusters in the Dallas data center is unreachable. We are investigating

Cloud UC Platform

Operational

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Operational

IQ Integration Platform

Operational

Control - Multi-Tenant Management Portal

Operational

Device Management & Provisioning Platform

Operational

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North American Voice & Messaging Carriers

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